Messaging makes brands friends
The online consumer wants more than shopping on a sterile website. He wants direct contact and answers to questions, everywhere, and preferably in real […]
4 top reasons for customer churn and their solutions
Customer acquisition is obviously an important part of e-commerce, especially for new businesses. The more new customers a company brings in, the better its revenue. But for […]
7 strategies to improve returns in Ecommerce
Of all the problems that online retailers can face, few are as frustrating as product returns. If customers purchased products […]
Ecommerce distribution centers encounter increasing resistance
In the Dutch landscape an irreversible trend of anesthesia. And that's the fault of Ecommerce† Because the Ecommerce distribution centers take […]
Ecommerce trends 2022 – these are the most mentioned
Like Jingle Bells is inextricably linked to the past Christmas season, trend lists are a regular fixture around the turn of the year. The internet is full of them. And if industry […]
Return vignette must prevent abuse of return right
every Ecommerceretailer knows the problem. And everyone is looking for solutions to limit the damage caused by returns. Because how you manage the handling of returned […]
The climate impact of Ecommerce is difficult to measure, but it can be curbed
The impact on the climate of companies such as Shell or Tata Steel is visible to everyone. But flat the climate impact of Ecommerce not off. That […]
Be well aware of the trust factor of Ecommerce
Trust is perhaps the ultimate success factor of Ecommerce† Any breach of trust between merchants and customers is at the expense of the reputation of online shopping. That […]
Ecommerce via Amazon, smart strategy or tricky business?
How responsible is Ecommerce through Amazon? How do you know if Amazon isn't after one of your bestsellers and then leaves you with a clone […]
New Roaring Twenties - wishful thinking?
As soon as we have shaken off the constricting straitjacket of Covid-19, we will go completely wild again. Travelling, partying, meeting each other and above all: buying, buying, buying. We are […]